The Institute of Service Quality Management (ISQM) was born out of a need to help organizations deliver a higher level of customer service and thereby attain a competitive advantage in the marketplace. Regardless of the size or type of your business, exceptional customer service must be at the heart of your business model if you wish to be successful. Our Mission: “To be the national and regional leader providing service quality training, advice and knowledge to any person, organization or entity that desires to deliver service excellence to its internal and external customers, in order to meet and exceed their customers’ expectations and increase its competitiveness in the global economy.” An investment in service quality training can afford your business the following advantages: Our Services include the following: Training and Executive Development Professional Services ISQM Signature Customer Service Skills Training 1 and 2-Day Workshops Any of these Workshops can be customized to meet the client’s exact needs. |
`We take care of your business, and your administration needs'