Independent Management Consultant

Business Overview

• General Management services
   Cost reduction through Japanese & Asian management principles and techniques
   Business process / value stream analysis & improvement
   Marketing strategy development consulting
   Customer Service and Customer Care consulting (Japanese and Western style)
   Human Resource, staff development & competence management consulting
   Designing training programs & courses (ISO 10015)
   Strategic Plan development
   Standardization and achieving compliance with standards
  Quality Management services
   Quality Management System consulting, auditing and training
   ISO 9001:2015 consulting & auditing
   Quality Management System training
   Introduction to Quality & Quality Principles
   Quality System Documentation (generic & standard-specific)
   Quality in Service Delivery and manufacturing operations
   Quality Tools; Root Cause Analysis and Planning for Corrective Action
   ISO/IEC 17025:2017 (testing & calibration lab) QMS consulting
   ISO 15189:2012 (clinical lab) QMS consulting
   ISO/IEC 17020 (Inspection bodies) consulting
   ISO 22000 Food Safety Management System consulting
   Education-related Quality Management System consulting
  Special Management Services
  Based on a 2-year study in Japan, the following special services are offered:
   Innovation management consulting (Japanese & Western styles)
   Technology management consulting
   Technology strategy development
   Technological development (product & process)
   Development of Entrepreneurship and Intrapreneurship
   Cultural change using Kaizen philosophy & principles
   5S: Seiri (整理), Seiton (整頓), Seisō (清掃), Seiketsu (清潔), Shitsuke (躾)